Recently have encountered trouble composing a message. Yahoo opens as normal, allows me to hit Compose but when I strike keys no text populates the field. This is a recurring problem on two Smart phones as well as multiple computers. It is a relatively new problem; perhaps the last 5-6 wks. Curious if anyone else is experiencing this same issue?
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Yes, same here, haev you worked out how to get around it yet? Massively annoying!
These sorts of issues are usually related to the browser. Please try the troubleshooting steps listed in the following Yahoo! Help article:
Cannot reply to, forward, or send emails (linked below)
Sorry you’re going through this. There are numerous reports lately about Yahoo Mail being hacked or acting strangely.
Go to: TheNextWeb http://thenextweb.com/insider/2013/03/06/despite-i... They report that Yahoo has known about the hacking since January. Hacking continued into April according to London TV4 News: http://blogs.channel4.com/geoff-white-on-technolog...
I guess hacking isn't important for Yahoo to email users listing what precautions they should take!!
I've left Yahoo Mail after 15 years! Couldn’t deal all their problems (slow or no response). When my daughter got hacked that did for me!
I highly recommend this posting entitled "WHAT TO DO IF YAHOO EMAIL HAS BEEN HACKED." Check: http://poshbytori.hubpages.com/hub/What-to-Do-if-Y...
You have to turn to other sites, because Yahoo's customer service has been poor. Yahoo does have a web page where you can send a question to customer service It’s: http://io.help.yahoo.com/contact/index?locale=en_U... A couple of people posted this customer service phone number on Yahoo Answers: 866-562-7219 (I haven’t tried it. I hope it’s real.)
In Yahoo Help I found INFO ABOUT HACKING, including a wizard you can use if you think your account has been compromised: http://help.yahoo.com/kb/index?locale=en_US&y=PROD...
And this link deals with HACKING & PHISHING: http://help.yahoo.com/kb/index?locale=en_US&y=PROD...
Why they didn’t email some of this info to all Yahoo Mail users bewilders me! The media says Yahoo knew about two security holes. Yahoo issued press statements, but never informed their users.
I've surfed the web and researched problems at Yahoo Mail since my daughter was hacked in early March. During 2013, I’ve found Yahoo Mail has been hacked an awful lot more than the other two major web mails: Gmail and Outlook.com. The reports of hacking at Yahoo Mail slowed some in April. Then at the end of April another major attack occurred.
Some tech forums say the hackers got in a back door that Yahoo left open. Hackers may also have traced you through Facebook. Changing passwords just on Yahoo may not work. I suggest...
§ 2 THINGS ALL YAHOO MAIL USERS SHOULD DO NOW AS A PRECAUTION §
► Change Your Passwords to Something Complex: Don’t be afraid to write down your passwords and store the slip of paper in a safe place. Your business tells you not to write down your passwords. You need to follow their policy, but not on your computer and your web accounts. Not being able to rely on this helpful crutch of writing down passwords results in many of us using the same password for several accounts and/or using easily hacked passwords. Here’s how to create complex passwords: http://www.pcmag.com/article2/0,2817,2368485,00.as...
► Backup Your Contacts: Based on comments on Yahoo Answers and on other sites many of the folks who’ve had their Yahoo Mail accounts hacked have had their contacts deleted. It behooves you to backup your contacts to a Yahoo CSV file, which can be opened in Excel. (A link to the directions is below in SOURCES.)
§ IF YOU DECIDE TO LEAVE YAHOO MAIL, MAKE SURE TO: §
► Delete your contacts TWICE. (Directions in SOURCES below.) This will prevent hackers from sending out spam to your Contacts in an inactive account. You'll actually have to delete your Contacts twice. Make sure after you delete them to go to the top folder in Contacts called "Deleted Contacts" and delete them again.
► Delete the mail in your Sent folder, especially if you forwarded mail to your new email address.
► Delete all the mail in your folders, including in the Spam folder.
► Finally, delete the items in your Trash folder.
You don’t want to leave any email addresses behind that a robot can find and send spam to after you’re gone. You probably ought to check your old Yahoo account during the first couple of weeks. Yahoo Mail will eventually close an inactive account. (I think that happens after 4 months, but I’m not sure how long before this occurs.)
§ IF YOU JUST WANT TO DUMP YOUR YAHOO ACCOUNT: §
You can’t close a Yahoo Mail account without terminating all your other Yahoo services, such as Yahoo Answers and Flickr. If you want to shut the whole thing down, go to: https://edit.yahoo.com/config/delete_user
Good luck to you.
SOURCES:
http://help.yahoo.com/kb/index?page=content&id=SLN...
http://help.yahoo.com/tutorials/cont/cont/con_delc...