Appeal closed case on paypal?

I sent a package in September using USPS Parcel Post. The package has still yet to reach the buyer and it is November already. I made a case with USPS and explained to the buyer and Paypal. My funds were held and eventually the buyer got her $90 back. I am trying to appeal since the package is really still en route. I pressed appeal and clicked the option to provide tracking and this message keeps popping up.

You did not enter a Tracking Number. Please enter a Tracking Number and then click 'Save.'

Please provide the tracking number and shipping provider below.

*Tracking Number: (tracking number)

*Shipping Company: USPS

the (tracking number) is already in there, i just dont want to put it online for privacy reasons.

What can i do? and when the package gets there, im afraid the buyer will keep the item AND the money.

USPS said that since i used Parcel Post, it can take months...

Update:

*this is referring to appeal on paypal, not ebay*

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