Verified answer

In the U.S. the person who files charges is the District Attorney (DA). Police merely gather information and submit it to the DA for consideration. If the police are not helping, it might mean you don't have a good case. First run the situation by a supervisor of the police. If you still don't get the answers you seek, you can contact the DA. For civilians it is much easier, and more successful, to file for civil penalties (sue). The burden of proof is much lower.

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yes with a lawyer to help you out through the process as it can get complicated. However, if you say to the police you want to press charges they will follow through as long as there was a crime committed. If there wasn't, they will inform you of that. Please read up on your rights.