divorce and custody issues, bad lawyer!?

I am a male in the state of illinois who is currently going through a divorce. The lawyer I had originally hired to take care of said divorce and custody never really explained many important aspects of the case that I later learned on my own with research and talking to other lawyers. He also would rarely call me until more funds were needed, long story short and 8k in with nothing in my case done (I understand the process can take 7-8 months) but I was passed around to other lawyers in the firm and was never updated on the status. When I would call to figure out what is going on the lawyer is either not there, which he actually was if I tried his extension direct, but I would constantly get rushed off the line. I finally had enough and tried to fire him, again had the run around and I was not able to even fire him because I could never get him on the phone anymore. I then stopped paying and they began to withdraw my case. It was my only way out, and so I began to speak with other lawyers who all told me the process would be long and for custody there are no promises for me.

Understanding all of this, I Just want the divorce done but I don't want to seem like I am a bad father for not being at the courts when I had a lawyer who told me they are handling everything and I didn't have to be, and I was working 2 jobs and could barely have any days off just to afford the lawyer fees! My ultimate fear is being heavily screwed for child support when my son is mostly in my care or in the care of my ex's mother.

I am at a loss and I have no faith left in lawyers because of how many times I have been screwed by them. I just have no luck with finding that right lawyer.

What can I do to make sure if I do pay child support, it's reasonable, and even though I have him most, how can I make sure child support goes to the grandmother and not the mother to splurge on herself. And what will this "withdrawal" look like on my behalf? What can I do from here, no lawyer seems to be of any help to me. I Just want the best for my son and a fair outcome.

Update:

Edit: SHe is also filing for full or alternative custody which I am really afraid of losing my son over because I got screwed by such a lawyer.

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