Verified answer

Step 1: Turn your ipod off

Step 2:Plug your ipod into your computer with the usb cable.

Step 3: Hold the power and home button until the apple logo shows up

Step 4: Once the logo shows up let go of the power button but keep holding the home button.

Step 5: Your Computer should detect your ipod in recovery mode. You can now unlock your phone

This method will erase everything on your ipod

You have to wait a certain amount of time, and it'll go back to normal. You'll still need to know the password though, and that's when you should call Apple Support.

Surpass it by connecting and then disconnecting it from iTunes. If this doesn’t work you will have to restore the iPod to its original settings. When you do this, it will remove all your songs and data. However if you have backed your data up you can reload it after you have restored your iPod.

You might just have to take it to Apple or call them