May 2021 4 190 Report
New hard drive makes computer look 'gunky'?

A long-distance friend of mine installed a new hard drive and she describes her new settings as 'gunky'. After some basic trouble shooting, she doesn't have the option to set a better screen resolution nor colors above 16 bits. She uses windows Vista and all programs are 'blocky'. She has fiddled as much as she could with various appearance settings with no luck.

I do not have physical access to the machine. Any idea how to get the OS to look slick again?

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