Verified answer

Very interested in the responses--if any

I've a Nextar Q4 and having the same problem.Their web site does not work-and of course neither does the CS number. .

If they are calling someone in the USA they need to be speaking fluent English. That is our National language you know. And what is so frustrating is to get hooked up with someone in India, that has such a heavy accent you simply cannot understand them. Very annoying! I too do not like being asked to select my language option...this is America! We speak English. The options for other languages should be offered but not English!! Protect our National language!!