A few mintues ago, I had a TON of random windows pop up on my screen saying that a malicious threat had been detected. Norton Antivirus also popped up and began removing the threats. Norton now says that there are no malicious threats on my computer(I've scanned it about 3 times now...)..however, I keep getting these random pop ups saying that I have malicious threats on my computer. Why does Norton say that there are no threats, but the other pop-ups say otherwise?
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Verified answer
Use Malwarebytes' anti-malware.. Norton's malware protection isn't really that great.
1. Get into the Windows 2000 / XP Safe mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode" and press your Enter key.
http://www.computerhope.com/issues/chsafe.htm <----Only if you don't have Windows 2000/XP
2. http://onecare.live.com/site/en-us/default.htm <---- Free scan it removes anything harmful on your computer and puts it in quarantine or in otherwords stops the virus.
3. Get http://www.malwarebytes.org/ <---- Free anti-malware which knocks out malware. It blocks harmful websites if you have boughten version. The boughten version which I strongly reccomend you get since it will automatically scan/updates etc. Free version you have to do everything manually.
4. I use Microsoft Security Essentials Anti-virus/Spyware & Malware. I never had a problem ever since I had all this with my computer. http://www.microsoft.com/security_essentials/
If none of this seems to help then I reccomend you go to your local computer store for help or consult a computer technician.
2
You got a fake antivirus infection.
Scan with Malwarebytes, Spyware Doctor, Hitman Pro.
Norton can not detect all the threats, no antivirus can.
that depends on the Virus, actually. My advice to you would be to stop using Norton.. The best combination is: Kaspersky Spybot SUPERAntiSpyware and that (with common sense, of course) will be plenty to protect your computer. The virus wouldn't have been uploaded into your computer, unless you downloaded it. If you have AutoRun, then you could have downloaded it unaware. Norton should be able to find the Trojan(It might be a mistake) and purge it from your computer.
You might need to use safe mode if you are having trouble, Try this...
Reboot your PC and start tapping the F8 key - at the menu select "safe mode with networking", download Malwarebytes from link below. Install, UPDATE, quick scan to remove possible threats
Get the following software, all free, from the links below. Get them from a clean computer onto a flash drive. Now boot your computer into safe mode (hold f8 key while booting up). Run each from safe mode. This works in most cases.
http://www.malwarebytes.org/
http://www.bleepingcomputer.com/combofix/how-to-us...
http://www.superantispyware.com/
hey i think u ve got a rogue antivirus installed.. it would just spark up and tell that your computer is infected! its is lying.... dont believe it , it would then ask u for money for subscription and all sort of non-sense!
just download malwarebytes and run a full scan in it , it would remove automatically!
DO IT AS QUICK AS POSSIBLE
-JOHNNIE
Because you've got malware. Sometimes av software will miss it. Try this to remove it:
http://www.malwarebytes.org/