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sammy you must go into the properties when you Press print, a page will appear and on the page is the printers properties you tell it what size paper and so Dots Per Inch and so forth when scanning do not scan over 200 D.P.I. otherwise you will get lent that you can not see in the print Plus all other stuff to much D.P.I. it also slows down any computer, 150 to 200 D.P.I. only for scanning, you just need to set the setting legal 9 1/2 by 11 and 50 other settings. You can print envelopes and such. it will show you then set it as default, and let me know if this helps you , all printers do this each platform you use you will get a different Application for instance if your on a Art page and press print you may get a draft first that will show you the layout before you print such as landscape and such , just start simple and learn as you go like we have done if it is a new printer it will do more than one could imagine

you have a clogged ink head First step is to work out will if it print a attempt website pass to initiate, settings, printers. precise click on the printer, residences, print attempt website. If that would not paintings there could be a head cleansing selection in residences which will make it sparkling the print heads. If there continues to be no longer something after that then the two it’s badly clogged, low or out of ink, and needs to get replaced