Airtel Prepaid Problem?

I hav Airtel Prepaid Connection (India, Delhi). Everymonth I hav a problem in this. Everymonth some of amount cut from my balance i dont know why ? Neither i call anyone Nor i sent any sms then why my some of amount cut from my balance amount. Many times i called to customer care on 121 & 9810198101 but they dont do any needful they put us on hold and after long also dont give any satisfy answer. Plz anyone hav any Concerned Persons Emaild address then give to me. I want to do complaint about this matter to any senior person in Airtel. Or anyone give me phone no. of any senior person of airtel in delhi.

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