computer problem!!!!! (antivirus download problem)?

ok so here's the story, my mom downloaded a new antivirus program, it would not install, it got an NSIS error, i don't know for sure what else she did but... now im getting repetitive popups for virus alerts on wuauclt.exe, runddl32.exe and avwsc.exe , im not sure why all this is happening but damn it's persistent... so im getting tips

Update:

if anyone could also tell me if there is a way to get my moms money back, tho i doubt it is possible, im just asking for the sake of it ;)

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