Verified answer

obviously software. if official hp site doesn't help, hope these links can help you get a working one:

http://www.hp-driver.net/hp-sound-driver.html

http://www.drivers-updates.net/drivers/sound-card-...

http://www.drivers-updates.net/drivers/windows-xp-...

you can also try this hp site:

http://www.hp-drivers.org/

hope my answer can be helpful to you.

good luck

examine first in case your audio driving force is put in. how? a million. suited click on My pc icon placed on the pc. 2. choose residences. 3. choose hardware. 4. choose device supervisor 5. in case you detect a yellow question mark ? or exclamation factor ! interior the sound device or audio it potential the driving force of your audio/sound device is lacking or no longer put in. answer: locate the disk of your motherboard (bundled whilst to procure your computing device) put in the sound or audio driving force like realtek to illustrate. then restart. notwithstanding in case you alter your OS to abode windows 7 & you dont have the audio driving force, it somewhat is ineffective. yet another answer: a million. get carry of driving force Detective interior the internet. put in it. it is going to right away locate the call and version of your audio driving force interior the internet. then get carry of the driving force. put in it. restart. yet another answer: a million. device quantity innovations is services to viruses. would desire to replace your antivirus interior the internet then test the finished pc extraordinarily force C. AVG and Avast are great in detecting the viruses chanced on interior the device quantity innovations extraordinarily if those antivirus are as much as date.

check that the on board audio is enabled in BIOS