mac troubles?????

May 2021 3 58 Report

mac troubles?????

I have no idea what i did but my mac will not load to the desktop, i have very important things on there i have pictures on there from years ago and most of all i have my school work from college. what do you think is wrong with it, or better yet where or what way is the best way to fix it? i heard best buy can fix it, but can they store all my data so it won't be erased? thanks so much!

Computers & Internet / Other - Computers

Elbert

Verified answer

Maybe it's your startup items that are creating the problem or it can't find the startup disk.

You can try a reboot while holding down the Shift key until you get to the login page, sign in hold down the Shift key again and hit Enter until it fully loads Finder. Go to System Preferences > Accounts > your account > Login Items and delete them all. Reboot and see if you can get to the Desktop normally.

You can also reboot in Single User mode to run fsck -y.

http://docs.info.apple.com/article.html?artnum=106...

If they don't work run more troubleshooting.

http://thexlab.com/faqs/faqs.html

http://forums.osxfaq.com/viewtopic.php?t=7269

http://www.macosxhints.com/article.php?story=20040...

http://www.macfixit.com/staticpages/index.php?page...

Edit: Re-installing Mac OS X is a last resort and most if not all problems can be fixed using the troubleshooting tips.