How the heck do I get some freaking custom ring tones, wallpapers, screen savers, etc. I keep hearing about some Browser but there is nothing. Do I have to get another phone?

From Phonerated.com:

If none of the above methods do not work with your Motorola W175 or if you prefer not to buy new accessories, you can still use one of the numerous free "3G Uploader" services available online. A search on Katapulco should retrieve plenty of them. 3G uploaders are simple: Save your own music on their web site and they will provide a temporary URL. Navigating to that URL with your Motorola W175's browser should download the free ringtone.

Yes, I talked to Tech Support and Customer Service and they didn't do squat for me.