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Everything in Microsoft Office.

Microsoft Word, Microsoft Outlook is the most common softwares in a Microsoft shop. You will also need to know how to find and save files - seems to be a common user issue these days. How to turn a computer on and off, how to unfreeze an application, how to SAVE SAVE SAVE your work.

Xizzi

Microsoft Office, word, excel, Outlook, typing w.p.m., also probably ability to learn their specific scheduling program (this they will teach you)

most others they will also teach you (mainly they want to hear from you, is that you can learn the programs quick, if you can operate a computer sufficient at home, you will find it not much different at work)

Xizzi had the most likely requirements. But any company would consider it a plus if you also knew Excel and Power Point. No need to be an expert but be familiar with these two

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