the thing is is when i turn on the pc the screen stays black no beep or nothing. I've checked all the hardware and it all works fine.then i took the cmos out for about 5 min,then put it back it the pc and still the screen is black.so i'm thinking, could this pc need a new bios chip or and up grade,i can't get even get into the bios ,and by the way the model of the pc 5002us.So can any one tell me what the problem could be?
Update:everything is in the right place where it suppose to be.
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Could you provide a few more details? Is there power on
the motherboard? When you say all the hardware works fine,
you mean the hard disk is rotating, cooling fans are
working, etc?
Is the display OK? Do you have another PC you can check
it on? Does the display show the diagnostic signal
(without the PC connected)? Is the cable plugged in
properly? Are any pins bent? ...
hi, the 1st element is how lots ram have you ever offered put in, if below 2 meg then i could upload some greater. the subsequent step is to goto start up, run and variety in msconfig this could open up a software, circulate to the startup tab and spot what's being loaded at startup, in there you are able to disable or enable products. See if there are any which you incredibly do no longer might desire to be working interior the background. you are able to constantly re-enable them later. as quickly as you have made the transformations re-boot and spot if that has helped. Arnak
1.check the moniter connections
2.ask hp for monitor support