Computer randomly restarts?

Anonymous @Anonymous

May 2021 6 44 Report

Computer randomly restarts?

Here is my build

Phenom 955 quad core

/MSI-790X-G45-ATX-Motherboard

Gtx 460

Rosewill 700 watt dual rail sli power supply

Windows 7 ultimate

My question is, my computer will randomly restart. The fans have a blue light on them that dont go out when it restarts, which makes me think it cant be the power supply because it doesnt actually shut off to restart. The weird thing is that ive never actually had it happen to me. My mom is the one who is always telling me this is happening. Ive never seen it happen, but sometimes my mom will say it did it again and i will be able to see right after and after it restarts it says windows shut off unexpectedly. She says it happens when she moves the mouse too fast or something, I dont think this is what is making it happen but i literally have no idea why and no experience with it actually happening so it might be the mouse. usually im on it playing games and when my mom comes home i get off of it and let her use it because she likes to play facebook games and stuff after she just worked all day. Do you think it is because its overheating. Here is why i dont think it is because of overheating, when i was at school this morning she texted me and said it happened again after she just turned on the computer and used it for like 30 minutes. Once again it has never happened to me but it has happened to my mom and my sister. I really have no idea what is going on and also i dont think they are just messing with me because ive seen it reboot and say something happened, so dont say you think they are just messing with me. please help thanks guys

Computers & Internet / Hardware / Desktops

doruletz1999

Verified answer

Either a virus infection (since you are using Windows), or a hardware failure (RAM is most likely for hardware issues).

Try this first:

Here is the best way to remove a virus or any other infection from a Window$ machine:

What you should do if you know or suspect that your Windows computer was infected by a virus, worm, trojan or other malware:

Go to a different, healthy, non-infected PC or laptop and download both the BitDefender and the Kaspersky Anti-virus Recovery CD's (free downloads).

Download links for both:

http://download.bitdefender.com/rescue_cd/

http://support.kaspersky.com/viruses/rescuedisk

Burn both downloaded iso files to CD with an iso burner software. If you do not have an iso burning software installed, I recommend getting the CDBurnerXP (free software) from here:

http://cdburnerxp.se/

Once you burned the recovery CD's, return to the infected computer and put the BitDefender Anti-virus Recovery CD in your CD/DVD drive and boot from CD (set your boot up options in BIOS to CD boot as first option if it does not boot from CD at first)

Once your infected computer boots into the Recovery CD Linux environment, first update the virus definition database from the Internet server, than perform a complete scan of your desktop computer or laptop (all hard drives and/or partitions). Remove (delete) any infections found, and shut down your desktop computer or laptop.

Remove the BitDefender Anti-virus Recovery CD and insert the Kaspersky Anti-virus Recovery CD.

Repeat the same procedure as for BitDefender above.

After scanning with those 2 Anti-virus Recovery CD's, your system should be virus free, and will function properly again.

Good luck.

There are numerous factors that could desire to reason your pc to restart beginning from means issues jointly with your means grant, or processor motherboard, and memory gadget defects. although, given which you have domicile windows XP and make no claims some blue reveal screen, probability is you have a application concern. probability is the motive force for a bite of hardware on your pc is the criminal. domicile windows XP is immediately set to restart on gadget failure, except you decide on in any different case. Disabled the restart selection and you will start to work out the errors displays in the event that they are happenning: start up -> administration Panel -> gadget -> more desirable tab -> Startup and restoration Settings Uncheck the field for vehicle restart and click okay to maintain. next time your pc restarts as a results of motive force failure, you ought to get a blue reveal screen with errors information that may assist you decide on for it. in case you ought to, you are able to digital mail me with the important factors and that i'm able to help you stumble on what that's.

Cheap Fix Frank

my first thought is that it's a power issue... but you've got a nice psu. overheating would do that... are you getting blue screen of death (BSOD). you're right, the mouse won't do that. if you open it up, look at connections. just to throw this out... i looked at their website and couldn't tell if it had fuses... is there any way this could have a blown fuse or partially blown fuse and only be putting out 350 watts... that would do what you're seeing... good luck... maybe someones go a better answer