Verified answer

normally when that happens u get a colored bar at the top of the page. If u click there and follow the prompts it will download and install what it needs automatically.

the FLASH player will allow u to view the items on the page that require the player. It is similar to viewing a video with windows media player.

You download flash player its free. Go to adobe they have some flash players ready to download if your problem still continues than download the flash player debugger.

get flash at flash.com