Internet connectivity problems?

Some friends and I are renting a house for the college year. We are all chipping in to get awesome internet. 30 mbps, unlimited, wpa connection... basically, the best that we can buy in our area. Now we have it, and it's is amazing... when it works. 3 of us are regularly getting page time outs, and we can't figure out why. Ideas?

Update:

We've reset it.... countless times... but thanks anyways. I think we're calling the company one of these days. We've tried hard resetting, soft resetting, turning everything off (including computers) waiting up to an hour, then rebooting, starting with the modem, then the router, then the computers. The internet works usually, it's just annoying.

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