I've been having problems with my internet for a while now. Videos stop buffering halfway through, leaving me no choice but to refresh the page. When playing videogames online I lose connection randomly, which is quite frustrating. I've contacted my provider and they keep telling me there's no problems their end.

Doing a test on pingtest.net it tells me packet loss test failed everytime.

Netstat:

Bytes 136554191 8501400

Unicast packets 112051 70390

Non-unicast packets 1238 15567

Discards 0 0

Errors 0 102

Unknown protocols 0

Anyone know how to resolve this? thanks!