Hey everyone... I have another questions and this is mostly for TWB, but others are free to answer. Ok so I am a tween (not a teen) and I recently got a pop up on my screen saying that my computer has been locked. I got super scared and it has been past 48-72 hours and I never paid. I have a Mac mini and most of the websites I looked at it only showed how to get rid of it for Windows and not Mac so I thought that was strange. Anyways please help! Questions for TWB: I looked at your video, but when I checked the apple thing it only said this... About this Mac, Software Update, App Store, System Preferences, Dock, Recent items, Force Quit, Sleep, Restart, Shut down, Log out. By the way this part is the most where I am curious. They say that they recorded everything on my screen. Is that part true?
Update:Ok again this is for TWB... so instead I deleted Firefox, and I did it before you typed down your answer. So would that also result in having to get rid of it? My last question is that is everything they say on the pop up true? If one part is can you let me know? Thanks! You have been a big help to me.
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I doubt they recorded anything. I can not say for sure but most of it is designed to scare you into paying. They pray on the innocent and the ignorant. Ignorant meaning those who are not educated in how things work on puters.
As far as getting rid of it you have to reset your browser on a Mac. If your click the Apple logo then your clicking the wrong thing. The instruction were for resetting Safari. You should click safari right beside the Apple logo.
If your using another browser then you need to reset it.
Try this for Chrome, backup your bookmarks first.
Under the Tools in Google Chrome menu bar select Options.
On the Google Chrome Options Window, click the tab “Under the Hood”.
You will now see the Reset to default Options at the bottom right of this chrome options window.
Click it and proceed with the confirmation to Restore chrome settings back.
For Firefox
https://support.mozilla.org/en-US/kb/reset-prefere...
Hi,
Of course it is a well known scam on windows and now on the Mac, you have not done anything wrong.
See this page on how to remove that on the Mac :-
http://blog.malwarebytes.org/intelligence/2013/07/...
Arnak