This has been ongoing for a while now, my internet provider says they are detecting no problems their end, they're just not much help really.
If I'm watching a video online it will often stop buffering completely, and I'll have to refresh the page. If I'm playing video-games online I get disconnected from the game randomly. The thing is the connection is perfect, there is no indication beforehand.
I tested my connection on pingtest.net and it always says "packet loss connection failed". Could this be the underlying problem and can it be resolved?
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Answers & Comments
Verified answer
It sounds more like the window for NAT half open connections is a bit short on the router.
You could try updating the firmware of your router.
If you connect your PC directly to the modem I imagine you won't get this behavior.