Recently got into a car accident?

I just got rear ended by another driver. She is at fault. Now I was hoping to get a check from her insurance company for the cost of damage on my vehicle. However, when I spoke to her insurance company, the woman said something about having one of their 'appraisers' come out to look at the damage and then determine where I want to get my repairs done.

My question is, will they send me a check for the cost or will they directly pay the shop?

I just want to know for my own knowledge.

also is it better to have my insurance company take care of it or mine?

the driver had Travelers insurance and I have progressive.

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