windows antivirus pro attack.... help me!!?
after struggling soo long finally i can get on the internet at least. but i can't system restore, can't go to the 'delete programs' thing, and i also can't use firefox (had to go on googlechrome.) is the computer still infected? or did i delete one to many programs after hitting crtl alt del? am i at risk being on the internet, of having passwords stolen?
help me!
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You're still infected if you can't get to any of those.
Download, install, update, then run Malwarebytes Anti-Malware. Should help resolve the issue.
http://download.cnet.com/Malwarebytes-Anti-Malware...
Also, to get to the Add/Remove Programs:
Start > Run (or Search if using Vista) > type "appwiz.cpl" > Enter
Use avira to remove most virus, use malwarebytes to remove rogue (which windows antivirus pro is a rogue), and superantispyware to remove the rest. If not possible go to safe mode by pressing f8 and use safe mode with networking to download and install the program to remove the virus. If not possible use combofix and smitfruadfix to remove the virus, at last resort use a bootable disk such as UBCD4win.
go download a free software : http://www.thestubware.com/ and send your log file to their tech support for analysis
go to a local say, computers they are experts and will fix your computer for cheep we did that w/ r computer