I bought an ASUS R500VD is august and it came with a faulty hard drive and got it replaced no problem, in December it started crashing to a blue screen alot and i was like what the hell its brand new basically it shouldn't being doing this. i called tech support(awful as hell) and didn't get much help they said send it it. It stop crashing the next day and was running better then ever, Yesterday it started doing it again and its really pissing me off and won't seem to stop crashing so i was wondering did i just happen to get a really bad asus model. i use it for gaming and school. any answers would be a great help.

so i doubt its a virus, and thats not a good normal problem for a $800 item

i would appreciate some more detailed answers please