Computer freezes a lot?

Hello, i recently posted a question about my laptop freezing everytime i start it up. The answer cam to start it up in safe mode and run the antiviris scan. I do this, but the scan always freezes at the same place. (prograsm files/common files). But, i try and find this folder to remove it, and i cant find it. please help! i need my laptop so bad for school!

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