Luckily this isn't my main computer...
About a week and a half ago, I noticed that my system clock was all screwed up, even after syncing it with NIST and Windows. So I gathered that it was the CMOS battery giving me trouble. To be expected for a computer that's about six years old, no worries. So I went out and bought a replacement CR2032 3V battery, shut down the computer and unplugged it. I removed the cover, discharged myself, and removed the old battery and installed the new one the same direction (that's definitely not the problem).
I turned the computer back on, reset the BIOS to the default factory settings (which I believe they were still set to before), set the boot order to HD first, and Windows ran a CHKDSK on the C drive. Everything looked fine on the CHKDSK, and the computer restarted like normal. Then the hell began.
I got to the login screen and noticed right away that what was previously Shut down Citris Records (name of the computer) was now simply Shut down computer. I figured that was probably normal after changing the battery. I typed my password, windows loaded for about twenty seconds, and then went to my desktop. Now the problems begin.
First of all, I have nothing on the taskbar other than the clock. Not cool. Also, all of the apps in the Start menu have lost their icons, and all of the subfolders, like Accessories, are empty. The computer is also running slower than death, which is also not normal. I tried to open the C Drive in My Computer, and I get the following error:
C:/ is not accessible. Insufficient system resources exist to complete the requested service.
I have tried several times to boot into all three versions of Safe Mode. The computer reads a bunch of files command prompt style, and then gets to aswRvrt.sys and hangs for about four minutes. Then, it restarts the computer normally and brings me back to my useless desktop as explained above. I do not have any boot disk floppies or CD's (bought the computer second-hand online).
I like to think I'm pretty good with screwing around with computers, but I've got no clue what else to do. I can't open System Properties or Belarc Advisor to get a report, so what I know off the top of my head about this computer:
HP Compaq DC5100
Windows XP Professional Edition SP3
80GB Seagate Barracuda 7200.9 HD
4GB DDR2 Ram
Intel Pentium 4 HT processor
Anybody have any clue what happened, and what I can do to fix this?
Update:EDIT: I have read on the forums for Avast Antivirus (which this XP machine is running) might be the root of the problem...hopefully. I've somehow managed to get the computer booted into Safe Mode, and everything is running fine in SM. I am currently uninstalling Avast as I write this. I'm also taking the steps to backup some important files and hopefully create a Windows XP boot floppy while I'm at it (old computer..still has a floppy drive haha). I will post if this solves my problem.
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Answers & Comments
Verified answer
There is one thing that can cause all the symptoms that you describe, after the battery change. My only hesitation is that your description of the machine does not allow for that cause. Perhaps there is something you left out of your description?
That cause is that you have multiple Windows partitions, either on one drive or on multiple drives. You used to boot to one of those and the other was just sitting there. You now are booting to the other and the original is just sitting there.
Try this, when you are going through the post, look to see which key is the "boot selection" or something like that. Press that key, see what choices there are, try each one, one by one.
Additional: it is clear that pc-diag knows absolutely nothing about the BIOS. He/she is confusing BIOS updates with OS updates. Also, a RAM problem would not cause all the programs to disappear.
Changing Cmos Battery
The new CMOS battery may be a dud. Try switching back to the old one just to see if it reacts the same way as the new one.
It also could be when you reset the BIOS to default factory. I would definitely check every settings manually to make sure they need to be enabled or disabled. Resetting the bios to default after all these years of updates etc... could be a bad move